JaDuMór Bullet Jacket

At Jadumor, we are committed to ensuring your complete satisfaction with our luxury leather jackets. If you are not fully satisfied with your purchase, please review our return and refund policy below.

• Returns Eligibility:
  • Items must be returned within 30 days of the delivery date.
  • The jacket must be in its original, unworn condition, with all tags attached and in the original packaging.
  • Custom or personalized items are non-refundable unless there is a manufacturing defect.
• Return Process:

Contact our customer service team at jadumordesigns@jadumor.com to initiate your return and receive a return authorization.

Carefully pack the jacket in its original packaging and include the original receipt or proof of purchase.

Ship the item to the return address provided. We recommend using a trackable shipping method.

• Refunds:
  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, the refund will be processed to your original payment method within 7-10 business days.
  • Shipping fees are non-refundable unless the return is due to a defect or error on our part.
• Exchanges:
  If you would like to exchange your jacket for a different size or style, please follow the return process above and place a new order once your return is processed.
• Damaged or Defective Items:
  If your item arrives damaged or defective, please contact us immediately at jadumordesigns@jadumor.com with photos and a description of the issue. We will arrange for a replacement or refund as quickly as possible.

At JaDuMór, we are dedicated to providing a seamless shopping experience, including fast and reliable shipping to our customers within the USA and worldwide. Please review our shipping policy below.

Domestic Shipping (USA)

• Processing Time:
  Orders are processed and shipped within 1-3 business days from the date of purchase.

• Shipping Rates & Delivery Times:

  • Standard Shipping:
    • Rate: [Flat rate or variable based on weight/region]
    • Estimated delivery: 3-7 business days
  • Expedited Shipping:
    • Rate: [Flat rate or variable]
    • Estimated delivery: 2-3 business days
  • Overnight Shipping:
    • Rate: [Flat rate or variable]
    • Estimated delivery: 1 business day (Orders must be placed before 12 PM EST for same-day processing)

• Free Shipping:
  We offer free standard shipping on all USA orders over $250.00.

• PO Boxes and APO/FPO Addresses:
  We ship to PO Boxes and APO/FPO addresses via USPS. Delivery times may vary for these locations.

International Shipping

• Processing Time:
  International orders are processed and shipped within 3-5 business days.

• Shipping Rates & Delivery Times:

  • Rates vary depending on the destination country and package weight. The exact shipping cost will be calculated at checkout.
  • Estimated delivery times by region:
    • Canada & Mexico: 5-10 business days
    • Europe: 7-14 business days
    • Asia & Australia: 10-20 business days
    • Other Regions: 10-25 business days

• Customs, Duties, and Taxes:
  International customers are responsible for any customs duties, taxes, or fees imposed by the destination country. Please check with your local customs office for more information.

• Shipping Carrier:
  We use reputable carriers such as [Carrier names: USPS, DHL, FedEx, etc.] for international shipping to ensure timely and secure delivery.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number to monitor the progress of your shipment.

Shipping Delays

Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs processing or carrier delays.